Out-of-hours
Out-of-Hours Intake
Customers dropping off outside hours scan a QR code, register their vehicle, and describe the issue. You see it when you open up. Structured intake plus consent capture — no voicemail, no phone tag.
Step 1
Customer scans QR
A weatherproof QR code at your key drop point. Scan it with any phone — no app needed.
Step 2
Registers their vehicle
Enter reg, name, phone, describe the issue. Consent captured in writing.
Step 3
You see it at 8am
Open your dashboard and there’s the job — vehicle details, concern, consent. Ready to triage.