For independent garages · 1–3 ramps
Get back under the car.
You're the mechanic, the advisor, and the receptionist. Every “any update?” call is 10 minutes of billable time — gone. At 8 calls a day, that's over an hour of lost revenue, every single day. JobFlowMe eliminates those calls by giving customers live visibility and written approvals — so your phone goes quiet and you stay under the car.
Certainty
Every approval is written, timestamped, and attributable. No more “I didn't agree to that.” The audit trail settles it.
Control
You decide when to communicate and what needs approval. Customers see live status — you stay in charge of the workflow.
Capacity
When customers stop chasing, you stop firefighting. More billable hours. More throughput. Same headcount.
The daily reality
You're under the car AND answering calls
Lost every day to “any update?” calls. At £85/hour, that's £370–£560 per week walking out the door.
= one lost customer. When they can't reach you, they assume the worst. Live status means they never need to chase.
“I didn't agree to that.” With written approvals, every decision is timestamped and attributable. One prevented dispute pays for 6+ months.
The communication layer
Everything you need to keep customers informed and stay in control
Live job status
Your customer sees exactly where their car is — received, diagnosing, awaiting approval, in progress, ready for collection. No need to call.
Written approvals
When extra work is needed, you raise an approval with the cost. The customer approves or declines in writing. You choose the moment — you're in control.
Immutable audit trail
Every status change, every approval, every message — logged with timestamps and attributable. Export the full trail if a dispute arises.
Automatic notifications
SMS and email at each stage. Your customer stays informed without you picking up the phone. Configurable — you decide which updates go out.
Customer portal
Customers get a free account to track all their vehicles, MOT dates, tax reminders, and full service history across any garage on JobFlowMe.
“Where is my car?”
When the car is ready, the customer gets a text with a map pin. They walk straight to it. Zero calls. Zero confusion. Any phone, no app needed.
How a job flows
Five steps. Minimal touches. Complete control.
Car arrives
You create the job. Customer gets a link to their live status page.
You diagnose
Work at your own pace. The customer can see the status is 'Diagnosing' — they don't need to call.
Raise approval
Found extra work? Raise an approval with the cost and a plain-English explanation. Customer gets it instantly.
Customer approves
They tap approve or decline on their phone. Written, timestamped, done. You choose when this happens.
Complete and collect
Mark complete. Customer gets notified. Map pin shows where the car is. Full audit trail retained.
The maths
Even 15 minutes saved per day pays for itself 10× over
| Daily call time saved | Weekly saving | Monthly saving | Annual saving | ROI vs £39/mo |
|---|---|---|---|---|
| 15 minutes | £106 | £425 | £5,100 | 10.9× |
| 30 minutes | £212 | £850 | £10,200 | 21.8× |
| 60 minutes | £425 | £1,700 | £20,400 | 43.6× |
Based on UK average garage labour rate of £85/hour.
“We used to take 30+ calls a day from customers asking for updates. Now it's almost zero. The written approvals have eliminated disputes completely.”
— Garage Owner, Thanet
Everything included for £39/month
- ✓Live job status visible to customers
- ✓Written approval workflow with cost breakdowns
- ✓Plain-English explanations for every approval item
- ✓Immutable audit trail — export anytime
- ✓SMS and email notifications at each stage
- ✓Customer portal with free accounts
- ✓Vehicle history, MOT and tax reminders
- ✓“Where is my car?” collection feature
- ✓Unlimited jobs, unlimited customers
- ✓GDPR compliant · Encrypted · UK data
Protect yourself from disputes and claims
When a customer disputes a bill or an insurer asks for paperwork, your audit trail is already there.
Insurance & disputes
Every approval is timestamped and immutable. When a customer says “I never agreed to that,” you pull up the record — date, time, items, their written sign-off — and the conversation ends.
- ✓ Timestamped written approvals per work item
- ✓ Full job timeline exportable as PDF
- ✓ Customer identity tied to every sign-off
- ✓ Immutable — nothing can be edited after the fact
Resale & service history
Give your customers something they can hand to the next owner — a verified, exportable service record tied to their vehicle. Every job, every approval, permanently recorded.
- ✓ Full service history per vehicle
- ✓ Exportable PDF job summary
- ✓ MOT and service record chain
- ✓ Shareable link for part-exchange
“A customer tried to dispute a repair cost three weeks after collection. I pulled up the approval — timestamped, their name, the exact items. They backed down immediately.”
— Independent garage owner, Kent
“The phone used to ring 15 times a day with ‘is it ready yet?’ Now it barely rings. Customers just check their link. Best thing we've done for the business in years.”
— Independent garage owner, Kent
See the difference in your first week.
Set up in 15 minutes. Run your first real job. Watch the calls stop.
No setup fee · No contract · Cancel anytime
Get early access
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