Everything in the platform
A full feature list across both plans.
Zero-Call Workflow
Live Job Status
Customers see the exact stage of their job in real time from any mobile browser.
Written Approvals
Extra work requires written customer sign-off before proceeding. Enforced, not optional.
Immutable Audit Trail
Every status change, message, and approval decision is recorded append-only with timestamps.
Dispute Pack
Export a full audit report as PDF — designed for use in insurance and customer disputes.
Customer Portal
Branded mobile web portal with job status, timeline, and approval cards. No app download.
Zero-Call Streak
Track and celebrate how many jobs complete without a single inbound call.
Notifications & Comms
SMS Deep Links
Automatic SMS to customer when job created and when approval requested.
Email Notifications
Configurable email alerts for all key job events.
Approval Reminders
Automated reminders if customer has not responded after a configurable time.
Customer Update Sender
Send free-text updates to customers — auto-logged to audit trail.
Morning Briefing
Daily AI-generated summary of jobs, approvals, and revenue sent at 8am.
Workshop Operations
Bay Scheduling
Visual bay timeline for planning vehicle throughput.
Job Kanban
Drag-and-drop job board segmented by status.
Job Templates
Save and reuse common job types for faster job creation.
Intake Forms
Digital vehicle intake with customer signature.
Key Drop Management
Track key drop vehicles and alert staff to act.
Courtesy Cars
Track loaner vehicles, agreements, and return dates.
Parts Marketplace
Search eBay and suppliers for best-price parts by reg.
Parts Margin Tracker
Monitor cost vs retail on parts across all jobs.
Labour Guide
Standard operation times with cost calculator.
Finance & Reporting
Revenue Dashboard
Daily, weekly, and monthly revenue with trend analysis.
P&L Breakdown
Labour, parts, sublet, and overheads in one view.
Invoice Management
Create, track, and export invoices with VAT split.
VAT Summary
Quarterly VAT output and reclaim breakdown.
Demand Forecasting
8-week revenue projections from historical booking data.
Benchmarking
Compare your KPIs against UK IMI industry averages.
Customer & CRM
Customer CRM
Full customer profiles with vehicle history and spend tracking.
Vehicle Passport
Shareable service history per vehicle — transfers with the car.
MOT History
DVSA MOT timeline, mileage anomaly detection, advisory tracking.
Win-Back Campaigns
SMS campaigns targeting lapsed customers.
Loyalty Programme
Points and rewards to drive repeat visits.
NPS Tracking
Net Promoter Score collection and trend dashboard.
Fleet Accounts
Business account management with credit utilisation.